FAQ
Petlickz is your trusted Australian pet supply store, offering premium products designed to keep your pets happy, healthy, and thriving. From nutrition to wellness, we've got everything your furry friend needs.
We carefully curate only the highest quality products, prioritize your pet's wellbeing, and offer fast worldwide shipping. Plus, our customer service team are pet lovers who genuinely care about helping you make the best choices for your companion.
We stock a wide range of premium pet supplies including grooming products, toys, and wellness essentials for dogs, cats, and other pets. All products are carefully selected for quality and safety.
Absolutely. All Petlickz products are sourced from reputable brands and meet strict safety standards. We only stock items we'd confidently use with our own pets. Always follow product instructions and consult your vet if you have specific concerns.
We offer fast shipping worldwide. Most orders are dispatched within 1-2 business days and typically arrive within 3-7 business days depending on your location. Express shipping options are also available at checkout.
Yes! We stand behind every product we sell. If you're not completely satisfied with your purchase, contact us within 30 days and we'll work with you to make it right. Your pet's happiness is our priority.
Of course! Our team is here to help. Reach out via email or chat and we'll provide personalized recommendations based on your pet's age, breed, size, and specific needs. We're passionate about helping you choose the perfect products.